Have you ever been a victim of bad IT services? You might be familiar with the term ‘low cost’. Often, when we use the term ‘low cost’, it seems to mean the lowest price but it actually is different. Why do you think the prices of the IT services have gone up?
A lot of people might think that the price of the IT services has gone up because the skill level of the professionals has gone down. Well, let me tell you, the problem with this theory is that even when the skill level goes down, the quality of the service or products remain the same. The problem is the cost. If you still pay the same high price for the IT services, you won’t get any improvement in the quality.What about the efficiency of the IT services? They might have come with different features but the cost should have remained the same. In fact, the difference between the price and the efficiency is negligible. Actually, the cost is the only thing that changes. The more features you offer, the more the cost goes up.
What’s the solution to the problem of the increased cost of the IT services? You can’t fix the problem just by cutting the budget. You need to keep on improving your skills so that you are in a position to offer the best service.One way to fix the cost of the IT services is to reduce the scope of the outsourcing. To be precise, the scope should be limited to a specified area of expertise rather than offering an extended range of services. By doing this, you can reach your target customer at a much lower cost than your competitors.
Another way to get a cheaper service is to specialize in the services you are already offering. For example, you might be offering a database maintenance package. You can lower the cost of the services by bundling the other services into this package. This way, you can give one package that is much better than the others.So, the problem with the IT services price increase is not the skill level but rather the fact that they are trying to fill a gap that they cannot fill. They are offering the best service but at the cost of being competitive.
Clients today will only buy from companies who are offering the best services at the lowest price. Customers always want the best value for their money. It doesn’t matter if the cost is high because the quality is good. Do the customers really care about the cost?